Jury Members

Kayzad Hiramanek
Kayzad Hiramanek

COO

Edelweiss Tokio Life Insurance

Dhaivat Oza
Dhaivat Oza

VP - Service Assurance

Vodafone Idea Ltd.

Vasudeva Rao Munnaluri
Vasudeva Rao Munnaluri

RVP, India & SAARC

Zendesk

Madhav M Malhotra
Madhav M Malhotra

SVP & Head Customer Services

Reliance Jio

Kamini Shahani
Kamini Shahani

SVP - CSS Regional Leader, India

Marsh McLennan

Francis Rodrigues

SVP - E-Commerce & Digital Marketing

HDFC Life Insurance Co. Ltd.

Sanjay Bhattacharjee
Sanjay Bhattacharjee

Business Head - Bangladesh

Titan Company Ltd.

Vani Garg

Founder

ConSoul LLP

Subramanyam Iyer

SVP & Head - Customer Experience

DBS Bank Ltd.

Digamber Bahuguna
Digamber Bahuguna

VP - Customer Excellence, Home Delivery Organization

Bharti Airtel Ltd.

Panchali Chandrashekhar
Panchali Chandrashekhar

Head - Customer Experience Hub

Atlas Copco (India) Ltd.

Rajdeep Charan
Rajdeep Charan

Sr. GM - CX & CRM

Eureka Forbes Ltd.

Yusuf Pachmariwala

Director - Operations

Hitachi Payment Services Pvt. Ltd.

Priyam Agarwal
Priyam Agarwal

Head - Customer Insights

Novozymes

Praveen Nijhara

CEO

Hansa Research Group

Swapnil Sawant
Swapnil Sawant

SVP & Head - Loyalty

Kotak Mahindra Bank

Harmeet Kaur

Head - Customer Engagement (D2h)

DishTV India Ltd.

Chandan Chhabra
Chandan Chhabra

Head - Content & Operations

MXP Media Pvt. Ltd.

Shantanu Garg
Shantanu Garg

Head - Customer Centricity & Digital, Grasim (Pulp & Fibre)

Aditya Birla Group

Ronita Mitra
Ronita Mitra

Founder & Chief Strategist

Brand Eagle Consulting

Vivek Charde

Chief Marketing & Experience Officer

Loylty Rewardz

Ashish Walia

Director

Fabled Minds

Vishal Dhale

Director - Strategy & Alliance Development

Samhita Social Ventures

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