Customer Loyalty Awards_2018

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Best Loyalty Program in Retail Sector - Large / Multi – Brand Format

  • Shoppers Stop Ltd.

Best Loyalty Program in Retail Sector - Single / Specialty Format

  • Westside

Best Loyalty Program in Financial Sector - Banking

  • SBI Rewardz
  • Axis Bank Ltd.

Best Loyalty Program in Financial Sector – Non Banking

  • SBI Card
  • Aditya Birla Capital Ltd.

Best Loyalty Program in B2B Sector

  • Aditya Birla Sun Life Mutual Fund - Channel Loyalty Program - "Privilege Club"
  • Hindustan Petroleum Corporation Limited
  • Syngenta India Limited – "Pragati Program"

Best Loyalty Program in Service Sector

  • Lemon Tree Hotels

Best Loyalty Program in Auto Sector

  • Mahindra & Mahindra Ltd. (Automotive Division)
  • Tata Motors Champion Program

Best Loyalty Program in Oil & Gas Sector

  • Indian Oil Corporation Ltd.

Best Use of Relationship Marketing in a Loyalty Program – B2B

  • Charminar UNNATI, HIL Ltd.
  • Aditya Birla Sun Life Mutual Fund - Channel Loyalty Program - "Privilege Club"

Best Use of Social Media to Enhance Loyalty

  • Aditya Birla Fashion And Retail Ltd. – PANTALOONS

Best Use of Mobile in a Loyalty Program

  • IndoAsian

Best Use of Data Analytics in Business Intelligence

  • Raymond Rewards
  • Max Get More by Loylty Rewardz

Best Use of Customer and Data Analytics in Loyalty Program

  • Mobiquest
  • Shoppers Stop Ltd.
  • Kaya Ltd.

Best Use of Data Analytics in Predictive Modelling

  • Godrej Consumer Products Ltd.
  • Jet Privilege Pvt. Ltd. (Hotel Lookalike Campaign)

Best Use of Experiential / Live Marketing in a Loyalty Program

  • Cipla Health Ltd.
  • Birla Cellulose - Grasim Industries Ltd.
  • Rewardport for Reliance Retail

Best Use of Relationship Marketing in a Loyalty Program – B2C

  • Portea

Best Use of Technology in a Loyalty Program

  • Legrand

Best Regional Loyalty Marketing Campaign

  • Aditya Birla Fashion And Retail Ltd. – PANTALOONS

Best Use of Innovation in Loyalty Marketing

  • Shoppers Stop Ltd.
  • Jet Privilege Pvt. Ltd.

Best Use of Brand Advocacy /Influencer Campaign

  • Mahindra & Mahindra – Farm Division
  • SHELL LUBRICANTS - ADVOCACY CIRCLE

Best Use of Contests / Promotions in a Loyalty Program

  • Jet Privilege Pvt. Ltd. - JPMiles Back / Redemption Re-Marketing
  • Jet Privilege Pvt. Ltd. - Jet Airways ICICI Bank International Spends Campaign
  • Tata Motors Guru Program

Best Promotional / Shopper Marketing Campaign

  • Jet Privilege Pvt. Ltd.
  • Dish TV India Ltd.

Best Card Based Loyalty Program

  • The Lalit Loyalty
  • PAYBACK

Best Channel Loyalty Program

  • Dr. Reddy's Laboratories Ltd.
  • DuPont Pioneer

Best CRM Program

  • The Future Group
  • HDFC Life

Best Use of Gamification to Enhance Loyalty

  • Jet Privilege Pvt. Ltd.

Best Use of Partnership in a Loyalty Program

  • PAYBACK

Best Use of Direct Marketing in a Loyalty Program

  • Shopper's Stop Ltd.
  • Jet Privilege Pvt. Ltd.

Best Integrated Media Campaign

  • Crocs India Pvt. Ltd.

Best Real-time Governance

  • Karvy DigiKonnect Ltd.

Most Innovative Loyalty Program of the Year

  • Sobha Ltd.
    Powered by Customer Inspire

Best Use of CSR Initiative Linked to Loyalty

  • Raymond Rewards
  • 'Points for People'
    An Initiative of Tata Trusts

Best Rewards Program

  • Axis Bank Ltd.
  • UTI Mutual Fund

Loyalty Team of the Year

  • Team Max Get More

Champion of Champions - Loyalty Program of the Year

  • Axis Bank Ltd.

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