Customer Loyalty Awards_2016

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Best Loyalty Program in Retail Sector - Large / Multi – Brand Format

  • Aditya Birla Fashion And Retail Ltd. – "PANTALOONS"

Retail Sector - Large / Multi – Brand Format

  • Future Group "PAYBACK Program"

Retail Sector - Single / Specialty Format

  • Van Heusen - Madura Fashion & Lifestyle Ltd.
  • "Power Club & Diva Club"

Financial Sector - Banking

  • ICICI Bank Ltd. - "MySavings Rewards"

Financial Sector - Non Banking

  • Birla Sun Life Mutual Fund - "Privilege Club"
  • UTI Mutual Fund – "UTI Summit"

Best Loyalty Program in Auto Sector

  • Mahindra & Mahindra Ltd - Purple Club
  • Hero Motocorp Ltd. - "Hero GoodLife Loyalty Program"

Best Loyalty Program in B2B Sector

  • Dr. Reddy's Laboratories Ltd. - "Prime Partner Program"

Best Loyalty Program in Service Sector

  • The Lemon Tree Hotel Company – "Lemon Tree Smiles"
  • Jet Privilege Pvt. Ltd. – "JetPrivilege Program"

Best use of Social Media to Enhance Loyalty

  • Shoppers Stop Ltd. – "First Citizen"
  • Celio Future Fashion Pvt. Ltd. - "Fantastic Rewards Program"

Best use of Technology in a Loyalty Program

  • Digital Quotient - "Jivanjor Achievers Club"
  • Jet Privilege Pvt. Ltd. – "JetPrivilege"

Innovation in Loyalty Marketing

  • Max Get More by Loylty Rewardz Mngt Pvt. Ltd.

Client Agency Idea

  • Mahindra & Mahindra Ltd. (Automotive) – "Lead Nurturing Program"

Best Customer Centric Company Of The Year

  • KUONI-SOTC - "Co-Created Program"
  • L&T Investment Management Ltd.

Customer Centric Employee Engagement of the Year

  • Citibank N.A. - "Client Centric Employee Engagement Program"

Best CSR Initiative Linked to Loyalty

  • Hewlett-Packard India Sales Pvt. Ltd. - "HP Planet Partners Rewards Program"

Best Experiential & Innovative Media

  • American Express Banking Corp - "Jet Airways American Express® Corporate Card Launch"

Best Promotional / Shopper Marketing Campaign

  • American Express Banking Corp - "#happynewdiwali"

Best Reward Program

  • PAYBACK India - "PAYBACK Infinity"
  • Axis Bank Ltd. - "eDGE Loyalty Rewards"

Best Use of Gamification to Enhance Loyalty

  • HP PPS Service India Pvt. Ltd. - "FEFA"

Best Use of Partnership in a Loyalty Programme

  • Tata Motors Ltd. - "Tata Delight"
  • Trident Hotel – "Trident Privilege"

Best Channel Loyalty Program

  • Ambuja Cements Ltd. – "Ambuja Aasman"

Use of Customer and Data Analytics in Loyalty Program

  • Max Get More by Loylty Rewardz Mngt Pvt. Ltd.
  • Pantaloons Fashion & Retail Ltd. - "PAYBACK GREENCARD Program"

Direct Marketing Campaign of the Year

  • Titan Company Ltd. - Encircle - "Our Gift Your Choice"
  • Pantaloons Fashion & Retail Ltd. - "PAYBACK GREENCARD Program"
  • Mahindra & Mahindra Ltd - "TUV300 Customer Response (WhatsApp)"

Champion of Champions – Loyalty / CRM Program of the Year

  • Axis Bank Ltd. - "eDGE Loyalty Rewards"
  • PAYBACK India

Loyalty Team of the Year

  • Shoppers Stop Ltd.
  • PAYBACK India

Hansa Cequity Customers' Choice Loyalty Program

  • Jet Privilege Pvt. Ltd. – "JetPrivilege Loyalty Program"

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