Customer Loyalty Awards_2015

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Retail Sector – Large / Multi - Brand Format

  • Shoppers Stop Ltd.

Retail Sector – Single / Specialty Format

  • Madura Fashion & Lifestyle Ltd. – Van Heusen

Financial – Banking Sector

  • ICICI Bank Ltd.

Financial – Non Banking Financial Services Sector

  • HDFC Life Insurance Company Ltd.

Automobile Sector

  • Mahindra & Mahindra Ltd.

Best Loyalty Program in B2B Sector

  • Jaquar & Company Pvt. Ltd.
  • Bharat Petroleum Corporation Ltd.

Best Loyalty Program in Service Sector

  • Trident Hotel – Trident Privilege

Best Use of Social Media to Enhance Loyalty

  • Shoppers Stop Ltd.

Best use of Technology in a Loyalty Program

  • m'Loyal for Gini&Jony WonderWorld Loyalty Program
  • li> Trent - Westside

Innovation in Loyalty Marketing

  • American Express
  • Mahindra & Mahindra Ltd. – Ethnicity Campaign

Best Promotional / Shopper Marketing Campaign

  • American Express
  • Hypercity Retail (India) Ltd.

Best use of CSR Initiative Linked to Loyalty

  • Max Bupa Health Insurance Company Ltd.
  • Hewlett-Packard Company

Direct Marketing Campaign of the Year

  • Shoppers Stop Ltd.
  • Dish TV India Ltd.
  • Pantaloons Fashion & Retail Ltd.

Best Reward Program

  • Axis Bank Ltd.

Best Channel Loyalty Program

  • Ambuja Cements Ltd.

Best Use of Gamification to Enhance Loyalty

  • AEGON Religare Life Insurance Company Ltd.

Best Use of Gamification to Enhance Loyalty

  • Polycab Bandhan eMart Solutions India Pvt. Ltd.

Best Use of Partnership in Loyalty Program

  • Tata Motors Loyalty Program - Tata Delight
  • Mahindra & Mahindra Ltd. - Club Mahindra Partnership with Purple Club

Best Use of Customer & Data Analytics in Loyalty Program

  • Mahindra Holidays & Resorts India Ltd. - Use of Big Data Analytics for Segmentation and Email Marketing

Loyalty Team of the Year

  • Tata Genuine Parts

Loyalty Industry Personality of the Year

  • Mr. Vinay Bhatia, Customer Care Associate & Sr. Vice President - Marketing & Loyalty, Shoppers Stop Ltd.

Champion Of Champions – Loyalty / CRM Program of the Year

  • Axis Bank Ltd.
  • Titan Company Ltd.

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