Customer Loyalty Awards_2013

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Retail Sector – Large / Multi - Brand Format

  • Shoppers Stop Ltd.

Best use of Social Media to Enhance Loyalty

  • Shoppers Stop Ltd.

Retail Sector - Single / Speciality Format

  • Titan Industries Ltd.

Retail Sector - Online Retailing

  • Yebhi.com

Financials - Banking Sector

  • ICICI Bank Ltd.

Financials - Non Banking Financial Services Sector

  • Max Life Insurance Company Ltd.
  • ING Vysya Life Insurance Company Ltd.

Automobile Sector

  • Volkswagen Group Sales India Pvt. Ltd.

Real Estate Sector

  • Lodha Group

Best Loyalty Program in B2B Sector

  • Schneider Electric India Pvt. Ltd.
  • Blue Dart Express Ltd.

Best Loyalty Program in Services Sector

  • Bharat Petroleum Corporation Ltd.

Direct Marketing Campaign of the Year

  • American Express
  • Dish TV India Ltd.

Best use of Customer & Data Analytics in a Loyalty Program

  • Jet Airways (India) Ltd.
  • Madura Fashion and Lifestyle Ltd. - Louis Philippe

Best use of Technology in a Loyalty Program

  • Hindustan Petroleum Corporation Ltd.
  • Tata Motors Ltd.

Best CSR Initiative Linked to Loyaltym

  • L&T General Insurance Company Ltd.

Employee Loyalty Program of the Year

  • SBI Cards & Payment Services Pvt. Ltd.

Champion of Champions - Loyalty Program of the Year

  • Shoppers Stop Ltd.

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