About Customer Loyalty Summit

Discover how to get your customers to love your brand. Learn how to recognize loyalty, deliver exceptional experiences and make points and programmes a valuable retention tool.

Loyalty Summit brings forth a loyalty marketing leadership strategy agenda that enables you to understand your customers better in order to reduce customer churn and increase profitability.

The event gets together leading B2C brands across all verticals durables, non-durables, retail, travel, financial services, healthcare, telecom, entertainment to discuss best practices for building cohesive, all-encompassing customer loyalty strategies. Senior Professionals of Loyalty, CRM, Marketing, & Social Media from the world's leading brands come together to discover the technologies, strategies and programs that will boost engagement, drive retention, and enhance brand recognition and awareness. Discover the latest technologies and services in our exhibition that will enable you to achieve higher returns from marketing and loyalty spend and network with 300+ senior level loyalty and CRM executives who will come together to showcase innovation in customer engagement, analytics, and experience.

2018 Keynote speakers

Don Peppers
Don Peppers
Best - selling author, blogger, business strategist, and widely acclaimed keynote speaker
Keynote Theme :
'Human to the Max:
Maximizing Customer Loyalty in an Automated World'
Keynote Speaker 2
Coming Soon...
Keynote Theme :
'Coming Soon...'

Senior Level Attendance Delegates form the entire Location & Context Ecosystem

Marketing Automation
Experience Marketing
Social / Digital Agencies
Mobile Platforms
Loyalty Solution Providers
Outsourcing Solutions
Implementation and Consultancy Services
Email Marketing
Payment Platforms
Contact Centres
Loyalty Progammes
Analytics and Insight Solutions
Loyalty Consultants
Customer Experience Applications
Bricks and Clicks Integration Solutions
Data Services
Business Intelligence
CRM Solutions
Design and Branding


Coming Soon...



Chris L Brown

CEO - Market Culture & Author
The Customer Culture Imperative

Keynote Speakers

Ana Iorga

Dr. Ana Iorga

CEO & Chief Neuroscientist
Buyer Brain

Keynote Speakers



Johann Suchon

Edenred China, South East Asia & Global Rewards Managing Director

Bijaei Jayaraj

Founder & CEO
Loylty Rewardz Mngt Pvt. Ltd.

Awards Categories

Please select the category and fill the form below.

Industry Specific Categories

Best Loyalty Program in Retail Sector
Best Loyalty Program in Financial Sector

Innovation in Loyalty Categories

Organisational Categories

Crème - De - Le - Crème Categories

Additional Information

**Once you submit the form you will get the detailed step-by-step procedure of the nomination process with cost of nomination via email. One of us would also get in touch with you soon on the same.



Taj Lands End,
Byramji Jeejeebhoy Road,
Near Band Stand, Bandra West,
Mumbai, Maharashtra 400050


Harish Bhatia,
Project Managing Director
: harish@kamikaze.co.in
: 9821022236 / 7738036854


Kshitij, 103 - 1st Floor,
Veera Desai Road,
Opposite Andheri Sports Complex,
Andheri (W), Mumbai 400 058